Service Delivery Model

ACI has a unique and exclusive services delivery model derived from the best of both the ITIL v3.0 and PMI standards. The ACI Technology Service Delivery model:

• Is scalable, so that it meets the needs of both small and large projects.
• Has an allowance for “scope creep” built into the process, thus providing flexibility and allowing for the inevitable project changes.
• Maintains checks and balances throughout each stage of the engagement, which helps minimize deployment risks and provides an “early warning” mechanism for any issues.
• Ensures a consistent, positive customer experience … delivering the results you expect.